Browser Crashe

@NianticTintino Thanks for editing the URL of our posted splats to the embed code. I really love the way it is displayed. However, when I access each entry page to read it, I keep getting redirected to the same page over and over again and my browser crashes.

There may be something wrong with the embed code. Or maybe it is incompatible with the Japanese environment. Could you please check?

Date:Every time

Device type & OS:iPhone 13 Pro Max & iOS 17.6.1 & Japanese

App version:V4.0.1

Example of how to reproduce:Access this URL👉🏻Splaturday Scanners Choice Entries - #5 by BlameJamal

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I’m having issues posting to the community. Browser crashes. Been unsuccessful so far. Shame about this.

Can’t post due to browser crashing. Tried multiple times with different browsers.

I confirm that we were able to reproduce the incident on iOS devices mainly where the browser’s cache is likely getting overwhelmed with the size of the splats.
We are actively working on a solution/workaround.

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Is this why I can’t see the embedded splats on iPad? I can use the links no problem? But the links have all been converted to embedded splats so now I can’t see them.

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Thank you for your support :bowing_man:t2:

If it takes a long time to correct, I would like you to consider extending the deadline.

Hi Scannerian,

Thank you for taking the time to report this to us! I was able to reproduce this bug on my own mobile device which is running in English. At this time, the embedded splats only seem to work on desktop platforms such as Windows and Mac. I will pass this along and update you when I can.

Kind regards,
Maverick L.

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Thank you for reporting the situation. I hope that the browser crash will be fixed soon, and I will be able to see everyone’s posts and post my best splats again.

I do not have a computer :sob::sob::sob::sob::sob::sob::sob::sob::sob::sob:
I only have a smart phone :sob::sob::sob::sob::sob::sob::sob::sob::sob::sob:

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Hello folks,
Thank you for your patience while we investigated this issue. Our team was able to identify the issue and we’ve made some adjustments to the way we display your splats. You’ll now see the original links followed by a video of the scan. On mobile, you’ll need to engage with the video as it won’t load and play automatically. This will require less stress on mobile, preventing the page from crashing. Please reach out if you are still experiencing this issue.

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Check out our update :point_up_2:t4: let us know if you’re still seeing the issue.

Hopefully the update above fixed the issue. Let us know if you’re still having issues.

Thank you for your bug fix!!!

@NianticTintino さん、ありがとうございます🙏🏻
I have managed to see it, although it sometimes redirects. Thank you for fixing the bug :bowing_man:t2:

@NianticTintino Recurrence: browser crashes when opening Statue thread. My friends are lamenting that they can’t post :pleading_face:

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