Trying to sign in using my google account on the android app, it take me to the screens that ask for authorisations from google to link my accounts, but every time I click on the sign in with google, I click the continue buttons and it just returns back to the sign in screen asking to choose between google of apple log ins.
Hi Portalcore,
I’m sorry to hear you’re having trouble signing into Scaniverse via the app. This is a known issue we’re actively working to resolve, but, in the meantime, something you can try is closing out of the Scaniverse app, heading to your device settings, and changing your default browser to something else temporarily. For example, if your default browser is the Samsung Browser try switching to Google Chrome and vice versa. After that, open Scaniverse once more and try to login. Once logged in, you can change your default browser back to what it was.
Let me know if you have any additional questions or concerns!
Kind regards,
Maverick L.
Hi Maverick,
I was using Opera browser, so I switched the default to chrome and tried what you said and it worked.
Thank you for your help.
Chris
Hi Chris,
I’m glad to hear you were able to successfully sign-in!
Happy Scanning!
Maverick L.