Unable to upload scans (from Android phone)

Hello everyone,

Thank you for your patience and understanding, and for taking the time to report issues you’ve faced uploading scans on Android!

I’ve shared this thread with my colleagues in the engineering team, and will share updates here when they are available.

Kind regards,
Maverick L.

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Also being able to continue an upload after stopping it for any reason but errors (app crash, network loss,…) would be great: I think restoring an upload without restarting it from scratch is a standard on internt since 2007…

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Issue still exists in V5.0 too.
Unlisted upload works, public
one does not

Hi there,

Thank you for your patience! Great news! We’ve just released an update to Scaniverse that should resolve the issues you were experiencing. Please update the app via your device’s app store and let us know how it goes. We’d love to hear your feedback.

Looking forward to your response!

Kind regards,
Maverick L.

now with 5.1.0 on Anroid. since the last update.
…at 50% an error message appears showing “There is no internet connection”.
Does size matter?

I have found a solution. Logging out and logging in again solved the problem.

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I’m glad you were able to resolve the issue!

Happy Scanning!